FIND A SERVICE VIA SMS SOFTWARE
INTRODUCTION
FIND A SERVICE VIA SMS SOFTWARE is web based software running on PHP server side handles and MYSQL DBMS tool. The software was designed to help service companies specially the services related to house services such as plumbing, carpentry, painting… to launch their services through a new advertising and communication channel in other hand the software make the search for the seekers easier, more effective and be contacted instead of contacting
HOW IT WORKS
A/ REQUEST OF UPLOADING A SERVICE USING SHORT CODE
B/ UPLOAD A SERVICE OR RECHARGE SMS UNIT USING SHORT CODE
C/ SEARCH OF SERVICE REQUESTED BY SERVICE SEEKER
SOFTWARE SECTIONS
The software contains the same information as any classified newspaper or website or business directory. It contains the services by sector as follow. (The following list is only sample of some registered services)
- Car to lease
- Painting services
- Plumbing services
- Security services
- House and office moving
- Cleaning services
- Electronics maintenance
- Car cleaning
SOFTWARE USERS LIST
- SMS provider
- Newspapers
- Websites specialized in classified services and advertisements
- TV channels specialized in classified services and advertisements
- Car leasing companies
- Painting services companies
- Plumbing services companies
- House cleaning services
- Media agencies (the software has built in facility to send bulk sms to categorized software final user)
- Market research companies
- Marketing companies
- Etc…..and many other companies
SOFTWARE USERS LEVELS
The software was designed in two directions which are horizontal direction and vertical direction.
a/ Vertical directions: The vertical direction was designed to accommodate 5 levels of users. Each level can access all levels under him but cannot know or see or access any level beyond him. In other term we can say that our software was designed in the same way we build a building each higher floor can see the down floors but cannot see the upper floors.
Each admin of each level can have a report about all users under him with their access name and password, their history of all their activities and the history of all accounts (users) under him. The said admin can block and change the user name and password of any account or user under them or the accounts which are under the accounts which are under them. This facility will help all the user to control the accounts under him.
b/ Horizontal directions: The horizontal direction was designed to accommodate different users on the same level starting from the admin level to one time user level. Which means that can be different admin in one user account.
SOFTWARE SERVICES SALES METHODS
The software was designed with different facilities to can accommodate different sales methods. But mainly the sales can be done through subscription charges during registration and the periodical subscription, SMS unit sales, sub account sales, SMS advertisement sales and user’s personal information sales. The following are the facilities which can give us idea about the different sales methods
a/ Account expiry date: Each account can be given automatic or manual expiry date. In other hand the account can be renewed automatically or manually
b/ Announcement expiry date: The built in expiry date of each advertisement or announcement or search or offer on this software is 7 days from the date of registration but the user can change the days as he wishes and he can set the renewal as per his requirements and desire
c/ Prepaid card serial number: The software has built in system of issuing card numbers. The numbers can be generated at any time. (Note: In order to have a secure generated numbers, we developed the facility to generate not serial numbers. Which means the numbers will not be serial once they are generated)
d/ Prepaid card expiry date: Each of the said generated numbers will have an expiry date which was set on one year bases. But the user can set the date as his requirements.
e/ Short code facility: The software can be linked to short code and the user can set a price per each announcement which will be uploaded by message from mobile number. (Note: the search will be through a standard mobile number in order to not charge any expenses to seeker other than the network provider charges for the cost of one message on which he will send his requirement)
f/ SMS account: The software has the facility to add SMS credits to the sub accounts. The sms unit can be added automatically by prepaid card or manually by access the account and adding from it.
g/ Sub accounts or sub users: As we said previously that the software has 5 level of users. And some of these high level users can have the facilities to provide the services of our software to group of companies or people.
h/ Announcement & advertisement: The software has built in facilities to send an individual or group of messages to one mobile number or selected list which can be from the service provider or any other decided list which can be filtered from the user list of uploaded from the computer desk top. The facility of sending message to selected group of mobile users can be used by media agencies to send messages to desired categories of mobile users as per their personal or contact information registered in the software. The announcement delivery can be set before receiving the reply or after.
ACCESS THE SOFTWARE THROUGH MOBILE & INTERNET
The users can access the software by mobile and by internet. Which means the software can be accessed from anywhere in the world at any time.
ACCESS BY INTERNET: As we said before and as it was mentioned in the paragraph of SOFTWARE USERS LEVELS, there are 5 levels of users. Therefore, each level has limited access to a certain pages and can operate only limited operations which are granted to his user level. The following are some features which can be operated and some page which can be seen by accessing the software by internet. The following information are chosen randomly and not by user level.
a/ Operations (Features):
1a/ USER: Add and cancel users, change password and user name of existing users, set expiry date for each user account, block user, add SMS unit to the account of user, etc...
2a/ upload service: Upload service, cancel existing service, set expiry date to an existing service, etc…
3a/Seeker list: Find seeker list and all related information, block mobile number(s)
4a/ SMS Announcement or advertisement: Set the message sender name, set the language of the message, set the mobile number, set the group after selecting from user own list or service provider list or a list from user computer desk top, send message to selected mobile number(s),
b/ SEARCH:
Our search engine is based on filtering features and not just search by word. The filtering option allows the user to keep on filtering the searched information and not to search for each information separately. The following are some available search criteria
1b/ USER: Search existing user by name, by password, by registration date, by expiry date, etc…
2b/ Service: Search uploaded services by uploading date, uploading expiry date, type service etc…
3b/ Service booking and confirmation: Search by service, by client, area, date, etc….
4b/ Seeker list and many other search criteria
c/ REPORTS:Our reports are based on filtering features. The filtering option allows the user to keep on filtering the requested reports and there will be no need for him to go out of received report and ask for another report in case the information is not available in the first report.
All activities and information on the software are registered and cannot be expired or changed unless the admin of the software decides to eliminate certain registered information or activities.
ACCESS BY MOBILE: The access of software features and information from the mobile is allowed according to user level as it was mentioned in the paragraph of SOFTWARE USERS LEVELS, there are 5 levels of users. Therefore, each level has limited access to a certain features and information according to his user level. The following are some features which can be operated and some information which can be seen by accessing the software by mobile. The following information are chosen randomly and not by user level.
a/ Operations (Features):
1a/ Upload service, cancel existing service, etc…
2a/Seeker list: See number of seekers, block a mobile numbers list from seeing the existing offers, block a mobiles number list from using the software, etc…
3a/Add SMS unit
b/ REPORTS:
As per the following
c/ MESSAGE LIST AND FUNCTIONS BY MOBILE
|
Function
Via mobile |
Message to send |
System Replies |
search SERVICE |
B.Service_name D.description
|
Case1 : match found
Your request is available with Oriental Cleaning Tel: 9746133239.
Case 2: match not found, alternative
No company offering the requested service as major duty, but phonix international works on related activities. Contact: 9746133239
Case 3: error in request message
To search use: B.Service_name D.description. For other info Contact the operator. Thx
Case 4: repeated search
Warning! Repeated search per day is not allowed. Avoid firing similar queries. Thank you
message to the company providing same service and registered in the system
Service seeker with contact no: 9746133239 just asked cleaning service. To see the client request details log to your account or contact your client & negotiate
Note: System will send promotional advertisements either before or after search results based on the way they are set by the operator |
Forwarding comment |
CMM.Comment text |
Case 1: successful reception of comment
We appreciate your valuable comments and will act accordingly. Thank you. |
new subscription by mobile using prepaid card |
REG. card number AGN.agent name E.email D.description |
Case 1: successful registration
Registration successful. Youragent_id=1455 YourSMS balance=5000.You can upload your services.
Case2: fraud – use of used card
Warning! This card is already used & your activity is considered as fraud. Pls avoid further attempt & contact the number on the card. Thx
Case3: error in request message
Unable to process your message: The message you sent is either not properly formatted or tagged, Please check your message and try again.
Note: System records fraud attempt, and blocks user after 3 trials |
Recharging sms balance
Using prepaid card |
CHA. card number ID. agent id
|
Case1: successful recharging
Recharging successful. Your current SMS balance=5541
Case2: fraud – use of used card
Recharging failed. The card you entered is either used or not valid. Your SMS balance=5541
Note: System records fraud attempt, and blocks user after 3 trials |
Uploading services
|
UPL.agent_id SN. Service name CN. company DS. Description P. price S. status
|
Case 1 : successful uploading
Uploading successful. Your service ID=451 and it is ready for search. 18 buyers have been looking for this service so far and will be informed now. Your current SMS balance=541.
Case2: upload failed
Upload failed. Use proper format: UPL.agent_id SN. Service name CN. Company DS. Description P. price S. status
Note: No reply means either no sufficient balance or error in parameters |
Request for report for one service
|
REP.agent_id VID.service_id |
Case 1 : system reply
Status: on, service name: cleaning Description: villa,building
Case 2 : service id not stated
You have 23 services open for search. 234 customers have requested for your service so far. Your SMS balance=4554
Note: request for report goes to agent account owners only |
Request for report for all services |
|
Case 1 : system reply
You have 23 services open for search. 234 customers have requested for your service so far. Your SMS balance=4554 |
Editing (change) uploaded data |
EDT.agent_id SID.Service_id S.status P.price
|
Case 1: successful update
Updating successful. 50 customers have been informed. Your current SMS balance=$balance.
Case 2 : updating failed
Updating Failed. Please organize your command as follows EDT.agent_id SID.Service_id S.status P.price
[one of price,status can be omitted]
Note: No reply means either no sufficient balance or error in parameters |
SOFTWARE USAGE BENEFITS
The benefits of using FIND A SERVICE VIA SMS software vary from one user to another. Therefore we will focus on main users which the software was mainly developed for them.
a/ SMS PROVIDER:
- New services to sell: The FIND A SERVICE VIA SMS can be considered as new service and it can be provided by service registration which means there will be subscription charges and periodical charges (such as monthly). In other hand the usage of SMS will be charged to service user.
- Increase of SMS unit selling: The software usage is based on SMS traffic therefore the SMS service provider will be able to increase the sales of SMS units
- Increase the sales of mobile numbers: The software was developed based on receiving the requests and searches through standard mobile number which should be linked with the software through GPRS modem and SMS gateway.
- Increase the sales of short code: The short code can be used by newspapers to help advertisers upload their advertisement or announcement by phone and pay through the short code instead of visiting newspaper office or their outlets and pay in cash.
- Increase number of permanent clients: Our software helps SMS provider to build a long term and permanent relationship with their subscribers which are using the software.
- Create a categorized data base of mobile users: The software has built in facilities to register personal information on each customer interested in announced item or service (visit our PDF or power point presentation and search for announcement page to can understand more about categorized data base)
- SMS media: Due to the availability of personal data base of each mobile user using our software, the SMS provider can offer the service of sending bulk SMS campaign to categorized mobile numbers.
b/ NEWSPAPER:
- New services to sell: The service of SMS classified is completely new and it is not available anywhere in the world. Therefore, the newspaper is creating new sales channel by introducing FIND A SERVICE VIA SMS
- Product variety: By introducing FIND A SERVICE VIA SMS, the newspaper is varying its own products range and it will start selling SMS unit at a high price which means high revenue with high profit margin
- New advertisement product: Newspaper can only advertise through its pages or website, but with FIND A SERVICE VIA SMS the newspaper can sell the advertisement (messages) which can be sent before and after each reply which the software send after any search. In other hand newspaper can send bulk SMS campaign to categorized mobile numbers registered in the software.
- Increase number of classified section readers: The newspaper can enjoy the increase of its classified section readers without increasing number of circulation. In other hand the readers can access the classified section at any time from the day or from the night it all depends on the mobile user
- Increase sales of classified advertisements: Making the payment by short code and uploading the advertisement by phone, will increase tremendously the sales of classified
- Create more impact for the advertisement: The impact of the advertisement will be created by the following reasons
- Period of publishing the advertisement: The set expiry date of each registered advertisement is one week from the uploading date and it is up to newspaper management to decide about the expiry date of advertisement
- Search notice: Get instant notification about each search matching the announced offer. The software was set to send instant notification message to advertiser in case the search match his offer. The message will contain the mobile number of searched the offer.
c/ SERVICE COMPANY:
- Easy way to advertise: The service can be uploaded from mobile and from internet access
- Knowledge about each service seeker: The company will know about each search by receiving notification via email or mobile message in it will be mentioned the mobile number of advertisement or announcement reader (seeker)
- Market knowledge: Get permanent knowledge about the requested services and other important market information related to his service
- Competition: Get permanent knowledge about competitions, available offers, and market information related to his offer
- Seeker information: Save the mobile numbers of each seeker related to his announced service according to his search and category (Age, Nationality, Marital status, Gender,…)
- Sales team: Manage and organize sales team
- Control branches: Operate and manage all branches from one office
- SMS advertising campaign: Communicate via SMS with clients by service, product, personal information, etc….
d/ SEEKER:
- Easy way to search (Based on mobile use)
- Get instant reply
- Get contacted by the concerned company, broker, salesman,…
- In case the requested search is not available, the system will send alternative results
- In case the requested search is not available, the system will keep the search till the requested search is available then the system will send the result
